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Coaching for Managers
Objectives:
Coaching is one of the most important leadership skills.
This training is designed for experienced managers
/ supervisors.
As a result of
the training, participants should be able to:
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Explain
what coaching is – when to coach and when not
to?
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Demonstrate
how to give effective feedback
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Use
a four stage coaching model to coach difficult
performers
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Demonstrate
how to raise issues with good performers
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Explain
how coaching differs from counselling
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Use coaching to lead people
through change, e.g. RDR, TCF
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Synopsis:
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A strong emphasis
on skills practice
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Designed to
encourage participants to exchange experiences
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Use of real
life case studies
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Create personal
development plan
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Training methods:
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Structured
discussion
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Exercise
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Role-plays
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Target audience:
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Experienced
sales managers (non-regulated) and T&C supervisors
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Annual refresher
training / CPD for existing supervisors
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