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Coaching for Managers

Objectives:
Coaching is one of the most important leadership skills.

This training is designed for experienced managers / supervisors.

As a result of the training, participants should be able to:

	Explain what coaching is – when to coach and when not to?
	Demonstrate how to give effective feedback
	Use a four stage coaching model to coach difficult performers
	Demonstrate how to raise issues with good performers
	Explain how coaching differs from counselling
	Use coaching to lead people through change, e.g. RDR, TCF

Synopsis:

	A strong emphasis on skills practice
	Designed to encourage participants to exchange experiences
	Use of real life case studies
	Create personal development plan

Training methods:

Target audience:

	Experienced sales managers (non-regulated) and T&C supervisors
	Annual refresher training / CPD for existing supervisors

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31 Clifton Drive, Lytham, Lancashire FY8 5QY
Tel & Fax: 01253 732298

Email: info@pstgroup.co.uk